Privacy Policy

Effective Date: March 17, 2025
Last Updated: March 17, 2025

Deliveri Inc. (“Deliveri,” “we,” “us,” or “our”) and its Affiliates are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, process, and store certain information about our customers (“Customer,” “you,” or “your”) who use our sites, products, and services (collectively, our “Services”).

By using or accessing the Services, you acknowledge and agree to the terms outlined in this Privacy Policy and any other applicable policies, including Deliveri’s Terms and Conditions. We may update this Policy from time to time, and we will notify you of significant changes through our website or other communication channels.

Types of Personal Data We Collect & How It Is Collected

Deliveri collects and processes various types of personal data to facilitate our Services. This information is provided by you directly, collected through automated tracking, or obtained from third-party integrations.

Types of Personal Data Collected:
Account Information
  • Purpose: Information provided to register an account
  • Examples: Name, email address, phone number, billing address, shipping address, business details.
Contact Information
  • Purpose: Information used for customer support and communication
  • Examples: Name, email address, phone number.
Transaction Information
  • Purpose: Information required to process shipping label purchases
  • Examples: Payment details (processed via Stripe), shipping label details, order details.
Device & Usage Data
  • Purpose: Information collected automatically from device and browser
  • Examples: IP address, geolocation data, device ID, browser type, API usage logs.
E-commerce & Courier Integration Data
  • Purpose: Information obtained from third-party platforms connected by users
  • Examples: Order details, product descriptions, shipping preferences from e-commerce platforms (e.g., Shopify).
Purpose of Data Collection

Deliveri collects personal data for the following purposes:

  • Facilitating shipping label purchases and order processing.
  • Providing customer support and responding to inquiries.
  • Processing payments securely through third-party providers like Stripe.
  • Enhancing user experience and platform performance.
  • Conducting analytics to improve our Services.
  • Ensuring compliance with legal and regulatory requirements.
How We Share Your Information

Deliveri may share personal data under the following circumstances:

With Couriers & E-commerce Platforms - To facilitate shipping, Deliveri shares transaction details with carriers (e.g., USPS, FedEx, UPS) and connected e-commerce platforms.
With Third-Party Payment Providers - Deliveri uses Stripe to process payments; we do not store payment details.
With Service Providers - Deliveri may share data with service providers (e.g., HubSpot, Google Analytics) for purposes such as platform optimization, marketing/sales campaigns, or other reasons to drive business growth and efficiency.
For Legal Compliance & Fraud Prevention - We may share data with regulatory authorities or law enforcement if legally required or for fraud prevention.
In Business Transfers - If Deliveri undergoes a merger, acquisition, or asset sale, user data may be transferred as part of the business transition.

Data Security & Retention

Storage & Encryption: Deliveri stores user data securely in cloud-based infrastructure with encryption measures.
Access Controls: Only authorized personnel have access to personal data.
Data Retention:
Deliveri retains user data indefinitely unless a deletion request is made, subject to business or legal retention
requirements.

User Rights & Data Management

Users have the right to:

  • Request access to their personal data.
  • Request correction or deletion of inaccurate or outdated data.
  • Opt out of marketing communications.
  • Request account deletion (subject to legal and business limitations).

Users can submit these requests via email at support@ondeliveri.com.

International Data Transfers

Deliveri stores data in the U.S. but may transfer data internationally in compliance with applicable regulations.

  • Data transfers occur only when necessary for service operations or compliance with local laws.
  • Deliveri follows data protection standards for cross-border data exchanges.
Privacy Policy Updates

Deliveri may update this Privacy Policy periodically. Users will be notified of significant changes via email or in-app notifications.

  • The latest version will always be available on our website.
  • Continued use of our Services after updates constitutes acceptance of the revised policy.
Contact Information

For privacy-related inquiries, users may contact support@ondeliveri.com

Acknowledgement

By using Deliveri’s platform, you acknowledge and agree to this Privacy Policy.